Privacy Policy
Virtual ibex welcomes you. At the very core of our values is respect for your privacy; thus, this document on the principles governing how we collect, use, store, and secure your personal data in interaction with our services.
You agree to these practices described in this Privacy Policy by accessing or otherwise using our digital marketing services. Please read the details below carefully to see how your information will be managed and kept secure.
- Information Collected
Collection of user information shall be for the purpose of provisioning and upscaling Digital Marketing Services. The information collected includes:
1.1 Non-Personal Information
- Browsing data such as IP address, browser type, device type
- Interaction data such as page visits, clicks, and time spent on pages
- Location information based on your IP address.
1.2 Cookies and Tracking Technologies
Data is collected through cookies, beacons, and other tracking technologies for Website optimization purposes as well as to understand usage patterns relating to our services. See also the section on Cookies Policy below.
1.3 Information From Third-Party Services
Additional information about you may be provided to us through integrated third-party services ͢ (for example, analytics, customer relationship management platforms, or advertising platforms).
- How We Use Your Information
We use the data that we collect to provide you with customized digital marketing solutions and to enhance your experience. Some of the major ways in which your data is used include:
2.1 Service Delivery and Optimization
- Devising marketing campaigns based on analyzed preferences of users
- Providing you with selected content, digital strategies, or advertisements directed toward you
2.2 Communication
- Answering inquiries and requests for customer service support
- Sending updates related to services, billing, or promotional offers.
2.3 Analytics and Insights.
- Website Performance, Campaign Success. User behaviors that help us to make better services.
2.4 Compliance and Security:
- Fraud and unauthorized activities prevention. Any applicable law compliance and protection of our rights Data usage for legitimate business or legal purposes.
- How We Store and Protect Your Data
Data security is treated with the highest level of technical and organizational measures against any breach, misuse, or unauthorized access
- Use of encryption for data in transit and at rest
- Regular updates of the software and systems used to secure data
- Limitation of access to any sensitive data as much as possible on a need-to-know basis
But, no method of transmission or storage can be said to be totally secure. By engaging our services, you thus accept this risk.
We keep your data only for as long as we need it for business purposes, and to the extent allowed by law or while a dispute is being resolved. On your request, we will delete or anonymize your data within the usual limits of the law.
- Sharing Your Information
We do not sell, trade, or rent your personal information. Data is shared only under the following circumstances:
4.1 Third-Party Service Providers:
We work with respected outside helpers to make our digital marketing better. This covers tools for checking data, hosting sites, and payment handlers. Deals are set up to keep your info safe.
4.2 Legal Duties:
We might share your details if the law asks us to help in a probe, or because of a court’s order, or to keep our legal rights safe.
4.3 Business Moves
You have the right to update any inaccurate data or remove (delete) your personal information in certain situations.
Ask to correct wrong data or delete info that is not needed anymore for the delivery of service.
- Your Rights as a User
Under relevant data protection laws, you have the following rights concerning your personal information
5.1 Access and Portability
You may request access to the personal data we hold and receive a copy in a readable format.
5.2 Rectification or Erasure
You can ask to correct inaccurate data or delete information no longer needed for service delivery.
5.3 Opt-out of Marketing
Take back consent for newsletters or any promos by using the unsubscribe link we include in our emails.
5.4 Restriction of Processing
Ask that we restrict how your data is collected or processed.
Should you wish to exercise any of these rights. shall endeavor to respond as soon as possible and also fulfill your request to the extent possible.
6 . Cookies Policy
Cookies are small files placed on your device by us when you access our website. They make it possible for you to browse better since we collect unidentifiable usage data.
6.1 Categories of Cookies We Use
- Analytical cookies observe the way users engage with our content.
- Functional cookies save your choices for later visits.
- Advertising cookies offer customized ad suggestions.
You have the ability to adjust cookie preferences in your browser or opt to refuse/clear cookies completely.
- Third-Party Tools and Links
Our privacy policies also cover tools and services aided by the agency for example Google Analytics, Facebook Pixel, or any CRM platform. Third parties may have their privacy policies which we highly recommend that you review. Our website may link to external websites that are beyond our control. We are not in any way responsible for the privacy policies of external sites.
- How to Contact Us
If there is any concern regarding this Privacy Policy or for exercising your rights, do not hesitate to contact us at
Email: info@virtualibex.com
Contact: +923267240000
Address: House no. 388, Block B, PakArab Housing Society, Lahore
we would like to assure you that we will address all your inquiries in a transparent and prompt manner.
Updates to this Privacy Policy may occur from time to time in order to reflect changes in laws, operations, or technologies. Prominent notice of updates will be posted here; please check back often. This Privacy Policy is effective as of 7/31/2022.
Thank you for choosing Virtual ibex and thank you for your data. We appreciate your privacy and the practice of the best standard in the security of data.